Start 2019 with a bang. In this three-part hands-on digital workshop, we will guide you through the steps needed to practically adopt customer centricity. This is not a sit-back-and-listen type of workshop, you will receive a workbook to actively begin building your own steps to implement customer centricity across your organization.

By the end of the workshop, you will have a documented draft plan that includes:

  1. How to approach your leadership for this shift
  2. Barriers and accelerators listed specific to your organization
  3. Strategies for implementing across people, process and technology

In between sessions, we will also host office hours where anyone can join to ask specific questions on how to build your plan. This course is absolutely free of charge and we look forward to seeing you there!

Live Sessions Schedule (all sessions start at 2pm ET/11AM PT):

  1. Session 1: Outline Your Plan - Tuesday, January 29th
  2. Session 2: Operationalize Your Plan: Strategy, Process, People - Tuesday, February 19th
  3. Session 3: Operationalize Your Plan: Technology, Data, Results - Tuesday, March 12th

Register today to access your workbook as well as additional materials to start your plan. We look forward to seeing you in session.
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The Pedowitz Group (TPG) is a Revenue Marketing™ consulting firm headquartered near Atlanta, GA. TPG believes that marketing is the driver of customer engagement that fuels the revenue engine. Many of today’s successful CMOs are change agents who embrace data driven decision-making to power the revenue engine. As your partner, TPG helps you plan, build and optimize your revenue engine by delivering services in MarTech, demand generation and marketing operations.